⚠️ Please double-check your shipping address (Street, Apt#, City, State,Zip,Phone number) before checkout. 
Please note that an incorrect or incomplete address will result in delivery failure and extra return & customs fees, 
which are the buyer's responsibility.

Yes!

UFQ supply WORLDWIDE Tracked Shipment

Due to our NEW FD2C model (Factory Direct-to-Consumer),

we can supply good quality innovative products,affordable prices,

quick shipment,good customer service,long time warranty time.

NOW lots of pilots are using UFQ headsets around the world.

More and more pilots would like to start to use UFQ aviation headsets!

DDP means Delivered Duty Paid
All duties & VAT prepaid
No hidden customs fees
No extra charges on delivery
Tax included door-to-door

Normally we send goods via DDP shipment, so customers no need to pay any Customs tax, US and EU customers right now we always send via DDP shipment so NO need to pay any Customs tax.
Most of other countries we will send via DDP shipment,but still some countries there is no DDP service.

We ship the goods from our factory Ningbo,China.

For the headsets 

1) U.S.A, Canada,Mexico

Lots of pilots in U.S.A, Canada,Mexico are using UFQ headsets now.

Note:
Since the new tariff policy took effect, customers prefer DDP terms (customs duties prepaid by the shipper). We no longer use couriers including DHL, UPS and FedEx. Instead, we use our long-term freight partner Yanwen Express. Delivery takes around 7–14 working days after order placement.
Therefore, we suggest you carefully consider this before placing your order. After checking with multiple shipping agents, we are UNABLE to offer both DDP terms and the 3–5 working-day delivery service at this time.

2) Europe countries such as

(Lots of pilots in EU countries are using UFQ headsets now.)

Germany,France,Italy,Spain,Poland,Romania,Netherlands,Belgium.Greece,

Czech Republic,Portugal,Sweden,Hungary,Austria,Bulgaria,Denmark,Finland,

Slovakia,Norway,Ireland,Croatia,Lithuania,Slovenia,Latvia,Estonia,Luxembourg,Malta

Note:
Since the new tariff policy took effect, customers prefer DDP terms (customs duties prepaid by the shipper). We no longer use couriers including DHL, UPS and FedEx. Instead, we use our long-term freight partner Yanwen Express. Delivery takes around 7–14 working days after order placement.
Therefore, we suggest you carefully consider this before placing your order. After checking with multiple shipping agents, we are UNABLE to offer both DDP terms and the 3–5 working-day delivery service at this time.

3) United Kindon,Switzerland

Note:
Since the new tariff policy took effect, customers prefer DDP terms (customs duties prepaid by the shipper). We no longer use couriers including DHL, UPS and FedEx. Instead, we use our long-term freight partner Yanwen Express. Delivery takes around 7–14 working days after order placement.
Therefore, we suggest you carefully consider this before placing your order. After checking with multiple shipping agents, we are UNABLE to offer both DDP terms and the 3–5 working-day delivery service at this time.

4) Turkey 

Lots of pilots in Turkey are using UFQ headsets now. 

Note:
Since the new tariff policy took effect, customers prefer DDP terms (customs duties prepaid by the shipper). 
we send goods to Turkey via our another DDP shipping agent,should require extra shipping cost USD50 for headsets 
Therefore, we suggest you carefully consider this before placing your order. After checking with multiple shipping agents, we are UNABLE to offer both DDP terms and the 3–5 working-day delivery service at this time.

5) United Arab Emirates(UAE),Israel, and other countries in Middle East 

Lots of pilots in Middle East are using UFQ headsets now.

Note:
Since the new tariff policy took effect, customers prefer DDP terms (customs duties prepaid by the shipper). We no longer use couriers including DHL, UPS and FedEx. Instead, we use our long-term freight partner Yanwen Express. Delivery takes around 7–14 working days after order placement. 
Therefore, we suggest you carefully consider this before placing your order. After checking with multiple shipping agents, we are UNABLE to offer both DDP terms and the 3–5 working-day delivery service at this time.

6) Brazil 

Brazil is our biggest market in South America

Lots of pilots in Brazil are using UFQ headsets now. 

we will send via Brazil POST, the delivery time is around 3 weeks. 

Usually we will declare USD20(Twenty USD) on the shipping invoice 

So normally there is no or very little Customs tax but we can not promise it.

Customers should inform us CPF numbers

7) Other countries in South America such as 

Colombia,Argentina,Peru,Venezuela,Chile,Ecuador,Bolivia,Paraguay,Uruguay

Note:
Since the new tariff policy took effect, customers prefer DDP terms (customs duties prepaid by the shipper). We no longer use couriers including DHL, UPS and FedEx. Instead, we use our long-term freight partner Yanwen Express. Delivery takes around 7–14 working days after order placement.
Therefore, we suggest you carefully consider this before placing your order. After checking with multiple shipping agents, we are UNABLE to offer both DDP terms and the 3–5 working-day delivery service at this time.

8) Australia and New Zealand 

Lots of pilots in AU and NZ are using UFQ headsets now.

Note:
Since the new tariff policy took effect, customers prefer DDP terms (customs duties prepaid by the shipper). We no longer use couriers including DHL, UPS and FedEx. Instead, we use our long-term freight partner Yanwen Express. Delivery takes around 7–14 working days after order placement.
Therefore, we suggest you carefully consider this before placing your order. After checking with multiple shipping agents, we are UNABLE to offer both DDP terms and the 3–5 working-day delivery service at this time.

9) Countries in Asia 

Such as India,Indonesia,Pakistan,Bangladesh,Japan,Philippines,Viet Nam,Iran,

Thailand,Myanmar,South Korea,Saudi Arabia,Uzbekistan,Malaysia,Nepal,

Laos,Singapore,Qatar,Maldives and ect on

Note:
Since the new tariff policy took effect, customers prefer DDP terms (customs duties prepaid by the shipper). We no longer use couriers including DHL, UPS and FedEx. Instead, we use our long-term freight partner Yanwen Express. Delivery takes around 7–14 working days after order placement.
Therefore, we suggest you carefully consider this before placing your order. After checking with multiple shipping agents, we are UNABLE to offer both DDP terms and the 3–5 working-day delivery service at this time.

Any other questions just feel free to contact us 

Email: sales@uflyquiet.com
WhatsApp：+8613615749662

For these products 

cables,adapters,ear cushions and other accessories

We always send via air post,the delivery time should around 2 weeks

Because we can not send these via express courriers 

as the shipping cost via courriers more than the prices we sell for these products.

But if you do want to pay for the shipping cost for urgent need 

then we can send via express

Yes, you can track it on www.17track.net  with the tracking number that seller inform you.

We only send via the shipping companies can offer tracking numbers to follow up!

We can accept Paypal,Visa,Master Card,America Express,JCB and ect on.

If your credit card is declined there may be a few reasons why:

the card has no funds available,

you entered the wrong CSV security code,

the card is expired,

you entered the wrong billing information,

the card does not allow internet purchases (card not present purchases),

there is a hold on the card.

In any event by calling your issuing bank they can tell you why the card is declining.

Solutions: try a different credit card or try using PayPal as your checkout method

(they accept VISA, MasterCard, American Express and Diners Club.

Only unshipped orders may be cancelled.

Cancellation may be done either through email or by telephone.

Refund will be issued accordingly if card is charged.

Absolutely!!!

Our Secure Software (SSL) is the industry standard and

among the best software available today for secure commerce transactions.

It encrypts your credit card number

so that it cannot be read as the information travels over the Internet.

If your dress is not available, we will send you an email and/or call you.

Please be sure to check your email within 24 hours of placing your order.

We will do everything we can to fufill your order.
⚠️ ⚠️Please double-check your shipping address (Street,Apt#,City, State,Post code,Phone number) before checkout. Please note that an incorrect or incomplete address will result in delivery failure and extra return & customs fees, which are the buyer's responsibility.

Within 30 days of order date;

In original condition: resell-able;

Unused or undamaged;

In the original packaging;

A receipt or proof of purchase from original store.

Once your return is received and inspected.

we will send an email to notify that we have received the returned item.

If it meets the requirements above, then the refund will be processed,

and a credit will automatically be applied to your credit card

or original method of payment, within 15 business days.

We only replace items if they are defective or damaged.

If you need to exchange it for the same item,

send us an email at sales@uflyquiet.com

or contact us via WhatsApp:+8613615749662

1) Headsets ( not include ear pads seals and microphone foam muffs) 

workmanship for a period of three (3) years from date of original purchase.

2) Ear pads seals and microphone foam muffs workmanship 

for a period of ONE (1) year from date of original purchase.

3) All cables and adapters and other parts buy them seperately workmanship 

for a period of TWO (2) years from date of original purchase.

4) All helmets for a period of ONE (1) year from date of original purchase.

5) All paramotro propellers for a period of ONE (1) year from date of original purchase.

Warranty is not valid if our inspection shows that

the equipment has been subjected to negligence, misuse or accident,

or if it has been tampered with, installed, or altered in any way.

All products must be shipped to our address, freight pre­paid.

Email sales@uflyquiet.com with a copy of your dated sales receipt

and a detailed description of the problem to initiate a claim.