Returns And Warranty

Our return policy is 30 days. If 30 days have passed since the day when you receive the goods, unfortunately we can’t offer a refund or an exchange. To be eligible for a return, the item must be in the same condition that it was received in. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase from original store.

Once your return is received and inspected, we will send an email to notify that we have received the returned item. If it meets the requirements above, then the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 business days.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at

Warranty is limited to original purchaser and covers defects in material and

1) headsets (not include ear pads seals and microphone foam muffs) workmanship for a period of three (3) years from date of original purchase.

2) ear pads seals and microphone foam muffs workmanship for a period of ONE (1) year from date of original purchase.

3) All cables and adapters and other parts buy them seperately workmanship for a period of TWO (2) years from date of original purchase. 

4) AV Mike-2 and BT AV Mike-2 for a period of TWO (2) years from date of original purchase

5) BT-Link bluetooth adapter workmanship for a period of TWO (2) years from date of original purchase.

Warranty is not valid if our inspection shows that the equipment has been subjected to negligence, misuse or accident, or if it has been tampered with, installed, or altered in any way. All products must be shipped to our address, freight pre­paid. Email with a copy of your dated sales receipt and a detailed description of the problem to initiate a claim.

To return your product, please contact us at You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.